The reasons why you might not be receiving emails from us

  • The email is sitting in your spam folder. Please make sure to check there first.
  • Your Inbox has reached full capacity and is unable to receive more emails, including order confirmations and replies to inquiries from our Customer Support Team. Please ensure your Inbox has enough available space to continue receiving communication from vendors.

If you didn't receive an order confirmation email from us after placing an order:

  • There may have been a typo in the email you entered at checkout. If you think you may have entered your email incorrectly, email hello@morethannecessary.com with your name and address, and we can check it for you.
  • Your order might not have been successfully submitted. If you were charged, please email us at hello@morethannecessary.com with your name and address, and we can check it for you.